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Our Top Priority - Our Guests & Staff: COVID-19 information

About the Coronavirus (COVID-19)

FAQ

  • For the latest information available regarding updates and guidelines for traveling to Curaçao, visit the Government of Curaçao website. You will also find more information on the re-opening to other countries.

  • Visit www.dicardcuracao.com for the digital portal for passengers traveling to Curaçao. On this website, you will need to fill out the Digital Immigration form and the PLC Form. If you’re travaling from a medium risk country, you will also need to upload your negative PCR Test result.
  • Curaçao receives you with open arms and at an appropriate distance. The sun on your back, your gaze over the bright blue sea, a cold drink at your fingertips; the worries of the past months are slowly slipping away.
  • Curaçao has restarted tourism in a controlled manner and the number of infections is under control. Because all tourists must do a COVID-19 PCR test and measures have been taken, COVID-19 is not so intrusive. Of course, we want to keep Curaçao safe for you as a visitor and for our population. The latest government measures can always be checked on the Government of Curaçao website
  • The government has recently announced some extra measures, such as a curfew. However, our outdoor Restaurants and Bars will be available for service during your stay and are exempt from the curfew rules. This means you will be able to enjoy your meals:
    • Hemingway Beach Bar and Restaurant: open daily for breakfast, lunch, and dinner (bar open until 11PM)
    • Chill Beach Bar and Grill: open daily for lunch, and Thursday to Tuesday for dinner (may close some days at 8PM)
    • Piazza: open Friday to Sunday for dinner. Opening hours will be extended in December
    • Nemo restaurant will reopen in December
  • This also means that you can maximize your enjoyment during your vacation by choosing whatever activities that you like understanding that certain safety protocols need to be maintained such as social distancing.
  • The most important safety feature, which is the sun, and the open-air environment are included free of charge for you during your vacation to Curaçao.
  • Whether it is a restaurant, a bar, a boat, or one of 35 world class beaches; the warmth of the sun coupled with the crystal clear turquoise waters and the mild trade winds will create the perfect environment for you to be social yet distant enough to keep your family safe.
  • Warm areas with high humidity seem to have less risks of a spread. Curacao fortunately has those weather characteristics. Besides this, the local governments, together with local virologist (Dr. Izzy Gerstenbluth) took extremely strict measures and demanded a list of new social and physical distancing rules and procedures to reduce/ limit infections. Thanks to this, Curaçao is not a “hot zone”. All establishments and hotels obey these measures to offer both locals and tourists an excellent sense of safety.
  • From the very beginning in 1989, LionsDive Beach Resort has always offered accommodations that embrace the philosophy “the natural place to stay”, and to date, strives for the highest standards in all aspects but especially on customer service. Your well-being and safety is our #1 priority. With a comprehensive COVID-19 guidance in place at our resort, you are in good hands when staying at LionsDive Beach Resort, and we are here at your service.
  • By booking your stay directly with us, you ensure flexible cancellation and change policies. Please contact reservations@lionsdive.com to book your room or in case you have any questions.
  • Our Housekeeping team is rigorously trained, and all rooms are triple checked before the next guest checks-in (standard procedure).
  • Every employee received comprehensive training regarding the Coronavirus, especially about how and when to wash hands thoroughly.
  • Hand sanitizer dispensers are placed at multiple locations.
  • 52-point internal cleaning and detailing checklist.
  • Surfaces that are touched often are being cleaned extra. Such as elevator buttons, room key cards, stair bannisters, doorknobs of hotel rooms and offices as well as phones and digital devices.
  • Hand washing instruction signs for both hotel guests & employees.
  • High-temp wash & disinfectant for linens, bedding items, cushions, kitchen equipment, towels, beach towels etc. (standard procedure).
  • Bell-service will be available. Luggage carts are sanitized after each use.
  • Welcome information will be sent to you digitally once you have checked in.
  • Protective masks are not mandatory but are available at the front desk for all guests & staff members who wish to make use of them.
  • Social distancing interactions must respect physical distancing guidelines of 2 meters (6 feet / 2 arm lengths) throughout the premises.
  • Floor markings will be visible in some outlets to support physical distancing.
  • Payments will only be possible with debit card, credit card or room charge. Cash handling is only available at the front desk.
  • The Gym at LionsDive is taking extra hygiene measures
  • The SPA at LionsDive is available based on appointment, please contact the front desk to arrange a convenient timeslot.
  • LionsDive Beach Resort will continue to monitor the situation closely and will be updating this page as needed
  • The Curaçao International Airport is ready for a safe re-opening with “a new normal guideline in place. CLICK here for more information on the new guidelines prior to visiting Curaçao.
  • According to the World Health Organization (WHO), you must:
    1. Wash your hands and sanitize frequently
      • Do not forget to wash your hands after you have left the airport but also the tray table, armrests, your phone, passport, luggage handles and the hands of your children too.
    2. Do not touch your face with unwashed hands
      • Do not touch your face unless you have thoroughly cleaned your hands. The Coronavirus can still infect you if you touch your mouth, nose, and eyes.
    3. Keep your distance
      • If you notice someone is coughing, sneezing, or showing symptoms like that of the flu or a cold, make sure to stay at a distance. If possible, at least 2 meters (6 feet) away from them. Their airborne respiratory (cough or sneeze) droplets may contaminate you.
    4. Clean frequently touched objects with a cleaning spray or wipe
      • Although we have an extensive cleaning procedure with strict rules and we triple check our room before every check-in, you are welcome to ask our staff or management to see if they have thoroughly cleaned your place – or maybe just sweeping yourself with a disinfectant to frequently-touched items. Also apply this when sitting in an airplane.
    5. Avoid crowds, especially in closed spaces
      • It is best if you stay away from any location where many people are present. It is recommended to be in outdoor areas as much as possible.
    6. Do your research regarding the spread of the Coronavirus outbreak in the country you are visiting
      • See what the health and government officials are advising in that country and follow the same rules. If they advise you to stay away from crowds, or any place, you should do the same.
    7. Wear a mask and seek medical help if you develop cold or flu symptoms
      • If you develop COVID-19 symptoms, such as fever, coughing, or difficulty breathing, wear a mask so that you do not risk infecting other people, and seek medical help immediately. LionsDive's staff is trained to assist you in such a situation.
  • Exceptionally low - according to the airlines and aircraft manufacturer Airbus. They have argued that the airflow in an aircraft cabin pushes any droplets expelled by passengers toward the cabin floor and not into the faces of nearby travelers.
  • This can be attributed to special air filters that cause the air to flow from the top to the bottom of the cabin and completely replace the air in the entire cabin within just three minutes, the air on board our aircraft is as clean as in a medical facility.
  • The short answer is YES and YES.
  • According to numerous media outlets and the WHO, secondary infections have been reported and all health and safety protocols need to be respectfully followed until an anti-virus is globally deployed.
  • Your safety, your family’s safety, the other guests safety and our employees safety are all of paramount concern. This is why we strongly urge you to respectfully follow all the required health and safety protocols.
  • For more detailed information, please visit the WHO – advice for the public.

Is your specific question not listed here? Kindly contact us via info@lionsdive.com

or through our contact form.

LionsDive Beach Resort on Curaçao looks forward to welcoming you soon!