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Our Top Priority - Our Guests & Staff: COVID-19 information

About the Coronavirus (COVID-19)

FAQ

  • According to latest information available (as of June 24th, 2020); a total of just 23 infections have been recorded and only one fatality. Due to the extreme initial measures taken by the Government of Curaçao to quarantine the local population, our island community can now be considered a low-risk location because there has been very low infection rate.
  • In connection to opening the borders to Western European countries, the Government of Curaçao has released the approved list of countries that are allowed entry into Curaçao as of June 29, 2020. The list of approved countries are divided into medium risk countries and low risk countries.
  • Medium Risk Countries
    • The Netherlands
    • Belgium
    • Germany
    • France
    • Canada
    • China
    • Italy
    • Spain
  • Low Risk Countries
    • Aruba
    • Bonaire
    • Curaçao
    • St. Maarten
    • St. Eustatius
    • Saba
  • This list is subject to change depending on the situation of the country relating to the virus. As communicated earlier this month, before entering Curaçao, the traveler must comply with certain conditions such as:
    • PCR Test
      • They must have done a PCR test max. 72 hours prior to their flight.
      • The PCR test result must be negative in order to travel.
      • The traveler must have the PCR test results printed when traveling.
      • The airline will control the test results prior to boarding.
    • PLC Form
      • They must fill in a 'Passenger Location Card' (PLC) digitally before traveling.
      • The traveler must have a copy of the PLC printed when traveling.
      • The traveler must not have traveled to a high-risk country, and if they have, they must go into mandatory quarantine.
      • The traveler must fill in and sign the form to the best of their ability and truthfully.
  • Mandatory actions for entering Curaçao from the Netherlands:
    1. PCR test at a laboratory
    2. Travel insurance
    3. Fill in the health form prior to the trip
    4. No quarantine necessary
  • Travelers from United States & Latin America can travel to Curaçao if:
    1. they agree to mandatory quarantine for which they pay for themselves
    2. if there is enough space for them in quarantine
  • Mandatory for all travelers arriving to Curaçao:
    1. Wear a mouth mask
    2. Social distance of 2 meters / 6 feet (2 arm lengths)
    3. Prohibition to visit major events / gatherings
    4. Focus on small outdoor activities
    5. Special app with info about COVID-19
    6. Contact the authorities in case of symptoms of COVID-19
  • As stated above, the Government of Curaçao has officially announced that the borders are opening July 1, 2020 for the Netherlands and several other countries in Western Europe without quarantine; more details regarding which Western European counties will follow.
  • This means that you are free to explore our beautiful and warm Caribbean island.
  • This also means that you can maximize your enjoyment during your vacation by openly choosing whatever activities that you like understanding that certain safety protocols need to be maintained such as social distancing.
  • The most important safety feature, which is the sun and the open air environment are included free of charge for you during your vacation to Curaçao.
  • Whether it is a restaurant, a bar, a boat, or one of 35 world class beaches; the warmth of the sun coupled with the crystal clear turquoise waters and the mild trade winds will create the perfect environment for you to be social yet distant enough to keep your family safe.
  • Warm areas with high humidity seem to have less risks of a spread. Curacao fortunately has those weather characteristics. Besides this, the local governments, together with local virologist (Dr. Izzy Gerstenbluth) took extremely strict measures and demanded a list of new social and physical distancing rules and procedures to reduce/ limit infections. Thanks to this, Curacao is not a “hot zone”. All establishments and hotels obey these measures to offer both locals and tourists an excellent sense of safety.
  • From the very beginning in 1989, LionsDive Beach Resort has always offered accommodations that embrace the philosophy “the natural place to stay”, and to date, strives for the highest standards in all aspects but especially on customer service that is our #1 priority, especially your well-being and safety. With a comprehensive COVID-19 guidance in place at our resort, you are in good hands when staying at LionsDive Beach Resort, and we are here at your service.
  • What are the precautions that are taken at LionsDive Beach Resort?
    1. Our Housekeeping Team is rigorously trained, and all rooms are Triple Checked before the next guest checks-in (standard procedure).
    2. Every Employee received comprehensive training regarding the Coronavirus, especially about how and when to Wash Hands thoroughly.
    3. Hand Sanitizer Dispensers are placed at multiple locations.
    4. 52-point internal cleaning and detailing checklist.
    5. Surfaces that are touched often are being Cleaned Extra. Such as Elevator buttons, Room key cards, stair bannisters, doorknobs of hotel rooms and offices as well as phones and digital devices.
    6. Hand Washing Instruction Signs for both hotel guests & employees.
    7. High-Temp Wash & Disinfectant for linens, bedding items, cushions, kitchen equipment, towels, beach towels etc. (standard procedure).
    8. Bell-service will be available. Luggage carts are­ sanitized after each use.
    9. Temperature check will be conducted by the hotel staff on all arriving guest through infrared temperature scanner on your forehead. For a temperature greater than 37.7 degrees you will be directed to a pre-arranged room and will be contacted by hotel management for further assistance.
    10. Welcome drink will be offered to you from a self-serve station in the hotel lobby.
    11. Welcome information will be sent to you digitally once you have checked in.
    12. Protective masks are not mandatory but are available at the front desk for all guests & staff members who wish to make use of them.
    13. Social distancing interactions must respect physical distancing guidelines of 2 meters (6 feet / 2 arm lengths) throughout the premises.
    14. Floor markings will be visible in some outlets to support physical distancing.
    15. Payments will only be possible with debit card, credit card or room charge. Cash handling is only available at the front desk.
    16. The Gym at LionsDive is available based on appointment, please contact the front desk to arrange a convenient timeslot.
    17. The outdoor Restaurants and Bars will be available for service during your stay.
  • LionsDive Beach Resort will continue to monitor the situation closely and will be updating this page as needed.
  • The Curaçao International Airport is ready for a safe re-opening with “a new normal guideline in place. CLICK here for more information on the new guidelines prior to visiting Curaçao.
  • According to the World Health Organization (WHO), you must:
    1. Wash your hands and sanitize frequently
      • Do not forget to wash your hands after you have left the airport but also the tray table, armrests, your phone, passport, luggage handles and the hands of your children too.
    2. Do not touch your face with unwashed hands
      • Do not touch your face unless you have thoroughly cleaned your hands. The Coronavirus can still infect you if you touch your mouth, nose, and eyes.
    3. Keep your distance
      • If you notice someone is coughing, sneezing, or showing symptoms like that of the flu or a cold, make sure to stay at a distance. If possible, at least 2 meters (6 feet) away from them. Their airborne respiratory (cough or sneeze) droplets may contaminate you.
    4. Clean frequently touched objects with a cleaning spray or wipe
      • Although we have an extensive cleaning procedure with strict rules and we triple check our room before every check-in, you are welcome to ask our staff or management to see if they have thoroughly cleaned your place – or maybe just sweeping yourself with a disinfectant to frequently-touched items. Also apply this when sitting in an airplane.
    5. Avoid crowds, especially in closed spaces
      • It is best if you stay away from any location where many people are present. It is recommended to be in outdoor areas as much as possible.
    6. Do your research regarding the spread of the Coronavirus outbreak in the country you are visiting
      • See what the health and government officials are advising in that country and follow the same rules. If they advise you to stay away from crowds, or any place, you should do the same.
    7. Wear a mask and seek medical help if you develop cold or flu symptoms
      • If you develop COVID-19 symptoms, such as fever, coughing, or difficulty breathing, wear a mask so that you do not risk infecting other people, and seek medical help immediately. LionsDive's staff is trained to assist you in such a situation.
  • Very low - at least according to the airlines and aircraft manufacturer Airbus. They have argued that the airflow in an aircraft cabin pushes any droplets expelled by passengers toward the cabin floor and not into the faces of nearby travelers.
  • This can be attributed to special air filters that cause the air to flow from the top to the bottom of the cabin and completely replace the air in the entire cabin within just three minutes, the air on board our aircraft is as clean as in a medical facility.
  • The short answer is YES and YES.
  • According to numerous media outlets and the WHO, secondary infections have been reported and all health and safety protocols need to be respectfully followed until an anti-virus is globally deployed.
  • Your safety, your family’s safety, the other guests safety and our employees safety are all of paramount concern. This is why we strongly urge you to respectfully follow all the required health and safety protocols.
  • For more detailed information, please visit the WHO – advice for the public.

Is your specific question not listed here? Kindly contact us via info@lionsdive.com

or through our contact form.

LionsDive Beach Resort on Curaçao looks forward to welcoming you soon!